About Us

At Complete Utility Solutions we’re all about making utility connections simple

Single point of communication

We speak to people daily about the frustrations that they have in dealing with several different utility providers – one for gas, one for water, one for electric, one for telecoms – not to mention every other aspect of a development that still needs managing. With Complete Utility Solutions, the time and effort wasted speaking to a different person in a call center each time you ring in and then having to explain the problem to yet another person is completely eradicated with a single point of communication who you can easily reach by mobile or email.

Personal Service

Complete Utility Solutions is all about us understanding each individual project on its own merit and working with you to provide the best solutions to suit whether that’s through our Consultancy Services or using our experienced Multi Utility Team for a direct quote – we’ll find the right solution for you.

Results

We pride ourselves on getting results for our clients and making sure their project is dealt with to their satisfaction, timescales and requirements.  If you have ever experienced any issues dealing with utilities then we want to hear from you to see how we can take the pain, frustration and valuable time spent dealing with utilities, away.

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Save time and money with our consultancy service

MEET THE TEAM

WORKING HARD TO PROVIDE YOU WITH THE BEST SOLUTIONS

Stephen Ramsden, Commercial Director of Complete Utility Solutions

Stephen Ramsden

Commercial Director

What I do: I am the commercial director for CUS. A gas engineer by profession and highly experienced project and programme manager working for British Gas, Transco and National Grid for over 30 years (yes, I am that old!) I was heavily involved in the opening of the gas supply and transportation markets and was a signatory on the original Network Code (contract between Transco as the National Gas Transporter and energy suppliers.) This gave me a detailed insight and knowledge of the energy transportation market. I also managed the project which demonstrated to the UK Stock Exchange that the division of BG plc (Transportation Services) had the appropriate business controls in place to become a plc in its own right - this was the birth of Transco which subsequently merged with the National Electricity Transporter and is now known as National Grid.

Something you didn’t know about me: I was a police special for 10 years and could often be found late on a Friday or Saturday night pounding the beat in Retford, politely discussing with alcohol loaded revelers the benefits of going home. I am also the 1979 Rotherham junior pairs tiddlywinks champion - unfortunately injury cut short my career before I made the professional ranks. My colleagues are unaware of my sporty past!

Get in touch with me:

T. 07714 979 860

E. Stephen.Ramsden@cu-solutions.co.uk

Rebecca Winn, Business Development Manager of Complete Utility Solutions

Rebecca Winn

Business Development Manager

What I do: I'm responsible for developing relationships with clients, whether old or new, and maintaining this with account management.  I ensure any projects we are working on run smoothly, to time and budget and act as a constant point of communication. 

Something you didn’t know about me: I love doing my bit for charity and I have done a 14,000ft tandem skydive, it's a knockout (twice) and slept rough (twice) all for good causes.  I’m also a bit of a fitness fanatic and love throwing weights about in a class I attend three times a week called ‘Mental Fitness’.  My current PB's are 115kg deadlift, 110kg Back Squat and a 62kg shoulder press – I’m the one they call in the office when something needs moving!

Get in touch with me:

T. 07730 206 847

E. Rebecca.Winn@cu-solutions.co.uk

Rachel Holden, Commercial and Technical Support of Complete Utility Solutions

Rachel Holden

Commercial and Technical Support

What I do: I work with my team on Technical Sales, providing admin support by setting up our new requests and liaising with the networks.  Network requests involve applying for non-contestable costs for points of connection so that our Technical Sales Managers can put together customer quotations.

Nickname: I answer to most things!

Something you didn’t know about me: Without my heels on I'm only 5" 1 and a half (yes the half makes all the difference!) I travelled to lots of different places in my twenties, including doing a deep sea dive at the Great Barrier Reef in Australia and another dive in Grand Cayman - both were amazing! My catch phrase used to be: "I'll try anything once - twice if I like it!"

Get in touch with me:

T. 07834 642 084

E. Rachel.Holden@cu-solutions.co.uk

Lee Clarke, Performance Director of Complete Utility Solutions

Lee Clarke

Performance Director

What I do: Look after business and contractor performance. General all-round dogsbody!

Nickname: Clarkey

Something you didn’t know about me: I’m actually not funny - I’m just really mean and people think I am joking!

Get in touch with me:

T. 07725 038 694

E. Lee.Clarke@cu-solutions.co.uk

Jill Doane, Health, Safety and Compliance Officer of Complete Utility Solutions

Jill Doane

Health, Safety and Compliance Officer

What I do: I look after the Health & Safety, Compliance aspects of the Business along with providing support to the Directors.

Nickname: Dooner, Donught, Dwane – You name it. I’m called anything other than my surname as nobody knows how to say it or spell it.

Something you didn’t know about me: I rise at 5.20am three mornings a week to attend a gym class ‘Metafit’ but I make sure I’m in bed at 7pm so I get enough sleep!

Get in touch with me:

T. 07834 902 358

E. Jill.Doane@cu-solutions.co.uk

Jenny Evans, Project Coordinator of Complete Utility Solutions

Jenny Evans

Project Coordinator

What I do: I am a Project Coordinator with close to 10 years’ experience working in the utility market. From the moment the order is placed I liaise with all parties involved to organise and deliver the installation of the utilities.

Nickname: PPE (Pulled Pork Evans) – it’s a long story!

Something you didn’t know about me: As well as working for Complete Utility Solutions, I am also a Chef, Nurse, Chauffeur, Teacher and Playmate (AKA a mum).

Get in touch with me:

T. 07715 091 094

E. Jenny.Evans@cu-solutions.co.uk

Emma Spotwood, Multi Utility Estimator of Complete Utility Solutions

Emma Spotwood

Multi Utility Estimator

What I do: My role is Multi Utility Estimator, which ultimately means I receive the order for client works. Working closely with clients and all the relevant parties, I make the magic happen to ensure utilities are installed on-time and as per the agreed scope.

Nickname: ‘Spotty’

Something you didn’t know about me: Until I found my calling in life (utilities!), I did have a variety of other jobs which I feel helped me to really appreciate what I have now. Some of the (better) jobs included: pot washing, working in a knicker factory, packing buns, trainee Naval recruit and the very important job of sticking the blob of glue on the front of magazines in preparation for the free gift!

Get in touch with me:

T. 07764 960 614

E. Emma.Spotwood@cu-solutions.co.uk

Chris Grieve, Technical Sales Director of Complete Utility Solutions

Chris Grieve

Technical Sales Director

What I do: As Technical Sales Director I am responsible for the day to day running of the Technical Sales Team. My team consists of a plethora of experienced and skilled Designers and Managers, offering two main products: Consultancy Services and Direct Installation Services. Managing existing and developing new relationships with customers and contractors is key in my area of the business and is something we excel in, as well as keeping a close eye on the market to understand key changes and ensure our customers are informed buyers.

Nickname: ‘Grievesie’

Something you didn’t know about me: My sort of embarrassing claim to fame was being crowned Yorkshire Chess Champion when I was 9 years old, which is really when I suppose my competitive side started. I’m a bit of a Golf fanatic now despite being pretty useless at it but believing I could be good. I am a major sport and football nut in particular, which comes from my younger years when I used to play football at a decent level locally.

Get in touch with me:

T. 07725 038 693

E. Chris.Grieve@cu-solutions.co.uk

Katie Docherty, Project Coordinator of Complete Utility Solutions

Katie Docherty

Project Coordinator

What I do: I am a multi-tasking ninja (also known as a Project Coordinator.) I have nearly 10 years’ experience within the Utility Industry. I am the point of contact from acceptance through to completion and it’s my job to liaise with all parties and ensure a smooth delivery of customer expectations.

Nickname: Dockers

Something you didn’t know about me: I own more shoes than there is working days in a year - Imelda Marcos has nothing on me!

Get in touch with me:

T. 07725 038 692

E. Katie.Docherty@cu-solutions.co.uk

Rachel Hunt, Project Planner of Complete Utility Solutions

Rachel Hunt

Project Planner

What I do: I have been in the Utilities Industry for 6 years and counting. I currently work as a Project Planner within the Delivery Team. From the point of our customer accepting their quotation, I am the main point of contact. Liaising with the networks, contractors & any other parties involved to see the project through to completion.

Nickname: 'Bulldog Lady'

Something you didn’t know about me: Before I settled for the office life, I worked in a Butchers earning £30 a day cash in hand & as a cash assistant at Big W.

I share my home with my Hubby, step son & two really naughty bulldogs who I’m sure have labelled me as their Butler! Hence why I’m known as the Bulldog lady to all that know me.  Oh & I was born at least a decade too late! #oldbeforemytime!

Get in touch with me:

T. 07803 513752 

E. Rachel.Hunt@cu-solutions.co.uk

Mick Jones, Project Coordinator of Complete Utility Solutions

Mick Jones

Project Coordinator

What I do: I am a project coordinator with close to 10 years’ experience working in the utility market. From the moment the order is placed I liaise with all parties involved to organise and deliver the installation of the utilities.

Something you didn’t know about me: I am a keen Rotherham United fan who wants to visit all 92 football league grounds, I have currently visited 49/92.

 

Get in touch with me:

T. 07710 099 278

E. Mick.Jones@cu-solutions.co.uk

Cathy Hyslop, Senior Business Development Manager of Complete Utility Solutions

Cathy Hyslop

Senior Business Development Manager

What I do: I talk... I talk to clients, consultants, developers and everyone else in between.  It is my role to raise the profile of CUS in the relevant market sectors and ensure people are aware of the variety of services we offer and how we can provide the best solutions that are competitive in cost and completed to the highest standards to developers in both the Commercial and Industrial and the Residential markets.

Multi Utility is in increasing demand as developers work to increasingly tight schedules and with us liaising and project managing the utility services it enables them to concentrate on other aspects of the business.Whether an opportunity is big or small, round the corner or 100 miles away, we need to know about it so that we can work out magic. 

Nickname: Spitzy (Something to do with me always smelling of chlorine throughout my school years)

Something you didn’t know about me: I was born in Hampshire, raised in County Durham, lived in South Shields, then Leeds, closely followed by Glasgow, on to Cheshire and now I'm finally settled in Merseyside. Add to that years of swimming competitively across the UK and you can be sure I'll find my way to a meeting anywhere.

Get in touch with me:

T. 07738 682112

E. Cathy.Hyslop@cu-solutions.co.uk

LET'S TALK...